With the competitive landscape of the global market, we United Rides are proud of securing an order of client in Qatar, totaling 12,000 US$. The customer ordered our manufacturer’s 6 Seats mini kiddie carousel rides for indoor malls and get available profits.
Successful factors:
Sincerely with Customers:
Our Salesman have maintained stable and long-lasting communication with customers for up to four years. They are familiar with our customers’ living preferences and cultural customs. So that manufacturer building a deep trust and credibility with customers. Through sincere engagement and a focus on the client’s success, the manufacturer was able to secure repeat business from the client. The client placed additional orders for new machinery and recommended the manufacturer to other businesses in Qatar.
Reply to Customers Promptly:In the realm of customer service, particularly in foreign trade, the adage “time is money” holds significant weight. Prompt responses to customer is the cornerstone upon which customer satisfaction, loyalty, and a positive brand image are built. Our Manufacturer reply customers without delay and solve customer’s question quickly and professional. Additionally, we solve customer’s question about carousel rides details, provide video and pictures in time. Quick responses to customer inquiries demonstrate respect for the client’s time and seriousness about the business relationship. It also helps in building a positive image of the company as one that is reliable and efficient.
Share with Customers:We start by sharing relevant information that empowers them to make better decisions. For instance, we offer detailed guides on how to get the most out of device features. Besides, sharing stories also plays a crucial role. Every business has a narrative, whether it’s about its founding, the challenges overcome, or the values it upholds. When we share these stories with our customers, we humanize our brand. We allow them to see the passion and hard work behind what we do. Furthermore, we also share exclusive offers and rewards, it is a great way to strengthen the relationship with our customers.
After-Sale Service: After sale, our manufacturer maintained contact with the client, addressing any queries and providing updates on the project’s progress. This proactive approach to after-sales service reassured the client of their valued partnership.
Conclusion: This successful transaction was a result of a combination factors including prompt communication, good and sincerely share, sweet after sale services. The manufacturer’s ability to provide personalized service and go the extra mile to understand and respect the client’s culture and requirements was key to winning the trust and business of the Qatar client. This case illustrates the importance of a client-centre approach in foreign trade. Besides, building relationships and understanding client needs are paramount to securing deals and fostering long-term partnerships.